Refund policy
Return & Refund Policy
Effective Date: September 13, 2026
At Noorixx, we want you to be happy with your purchase.
Returns
- Returns are accepted within 7 days of delivery.
- Products must be unused, unopened, and in their original packaging.
- Due to hygiene and safety reasons, opened or used cosmetics generally cannot be returned.
- Items damaged or received incorrectly should be reported within 48 hours of delivery.
Refunds
Once your return is received and inspected, we will notify you about the refund approval.
- Approved refunds will be processed to the original payment method where possible.
- Shipping charges are generally non-refundable.
- Refund processing time may vary depending on your payment provider.
To request a return, contact us at waqasnoor57@gmail.com with your order number and reason for return.